At the core of our business are the partners and relationships we have! We always do all we can to care for and foster those relationships. Here are 3 reasons to partner with Mac’s LTC:
1. Customer Service
We make our team members available 24 hours a day, 7 days a week, 365 days a year for after-hours and emergency needs. Not only do we make ourselves available to our partners, but we strive to provide service levels that make you say, “WOW,” and exceed your expectations.
“They do what they say they’re going to do. Our medications are always on time, if we need anything after hours, all we have to do is pick up the phone, and they’re there for us.”
We strive to be more than just another vendor; we want to build a relationship where our partners know they can depend on us. We are more than just a pharmacy. We provide value, pay attention to details, and work hard to resolve any issues that you are facing. You can take comfort in knowing that we will always be accessible and always give our best.
2. Local Pharmacy Services
By offering local pharmacy services, we can personalize our partnership to meet your community’s needs. We also offer educational services for our nurses to train your staff thoroughly within the healthcare field. This includes year-end courses on the best ways of preventing the flu within their respective communities. On top of this education, we also offer to have our team members come out and provide immunizations on-site. We provide diabetes-related courses and refreshers on Alzheimer’s and other types of dementia to educate and push the best practices. We also provide consulting services that help your team focus on a number of key points, such as over-medication, medication costs, medication types, and more. Being a long-term care pharmacy provider means we offer personalized healthcare to match the needs of residents in your community.
3. Easy Transition
At Mac’s LTC Pharmacy Solutions, we know transitioning to a new pharmacy can be a time-consuming and stressful situation, but we make the transition as smooth as possible. We achieve this by minimizing any additional work that may arise with the community and establishing a delightful partnership experience. We have a 90-day onboarding process where we work with you to gather data, improve procedures, schedule weekly meetings to address all concerns or questions and cultivate an overall positive partnership.
Establishing a positive collaboration with the right long-term care pharmacy is essential to your community or business’s success. It can also have a significant impact on the care you are able to provide. There is the complexity associated with overseeing an entire community’s medical needs, and we want to minimize that confusion for caregivers to provide the most direct and efficient services to meet residents’ needs.
Our partners consist of assisted living communities, nursing homes, group homes, and more. If you are interested in services with our pharmacy, partnering with Mac’s LTC, or learning more, contact us.