In every corner of healthcare, there are patients whose needs simply cannot be met with standard prescriptions. Off-the-shelf medications are designed to serve the largest number of people possible, but not every patient fits neatly into that model. Some require unique doses, alternative delivery methods, or combinations of medications that are not commercially available. Others
Pharmacies have always played a central role in the healthcare journey. For many Tennesseans, a trusted pharmacy is not just a place to pick up prescriptions, but a partner that makes complex care feel manageable. Regular medications, treatment for chronic conditions, and preventive therapies all rely on consistency. Yet, one of the most common reasons
How long have you been with Mac’s Pharmacy? I grew up in the family business—Mac’s Pharmacy was started by my dad, Mac, in 1989. I’m the oldest of four (Mike, Tim, and Elisa are my siblings), and I have memories all the way back to my high school years at the Washington Pike store. I ran
When you meet Hamilton Borden, one of the first things you notice is his steady presence and genuine care for people. Though he’s only been with Mac’s Pharmacy Townsend for a few months, Hamilton brings more than 15 years of pharmacy experience, a heart for teaching, and a passion for helping patients live healthier, more
Employee Spotlight: Faith Williams If you’ve ever met Faith Williams, you know she has a big heart, a deep love for helping others, and a resilience that’s hard to put into words. Faith has been part of the Mac’s Pharmacy family for four years, but her journey into pharmacy began long before she ever put
Retired U.S. Air Force. Pharmacist. Poppa. Distillery Owner. Hometown Hero. Mark joined the Mac’s family just two months ago as a pharmacist, but he’s spent his whole life serving others. Before that, he worked at Food City on West Broadway—but his path to pharmacy is anything but typical. He retired from the United States Air
If you’ve ever walked into Mac’s Pharmacy in Oak Ridge and been greeted by a warm smile, a kind word, or someone who remembers your prescription, your story, and maybe even your favorite candy—then you’ve probably met Tiffany Neeley. Tiffany has been part of the Mac’s family from the very beginning, bringing heart, hustle, and
Employee Spotlight: Brenda Underwood Customer Service • Mac’s Pharmacy North Knoxville Also known as: “Mamaw Brenda” to about half of East Tennessee When you walk into Mac’s Pharmacy on Washington Pike, you don’t just get greeted — you get seen, remembered, and if you’re lucky, handed a sucker by the one and only Brenda Underwood.
Employee Spotlight: Katie Veal Pharmacy Technician | Mac’s Pharmacy – City Drug Meet Katie Veal, one of the newest Pharmacy Technicians at City Drug in Maryville. Katie brings a fresh, fun energy to the team—along with a whole lot of heart and hustle. Whether she’s answering phones, helping patients, or staying on top of prescriptions,
Name: Kathy Nolan Kathy grew up in Nashville and graduated from Western Kentucky University. She moved to Knoxville in 1992 to be closer to her parents and her sister, who’s a teacher at Tate’s School.
Meet Jerry Sullivan — a hometown staple and a key member of the Mac’s Pharmacy family for the past eight years. Jerry was born and raised in Townsend, Tennessee, where his parents, Jean and Jerry Sullivan, owned the local Exxon station (The Townsend Shopping Center) for over 50 years. He attended Townsend Elementary, Walland Middle
Employee Spotlight: Ashley Hancock, Cpht Role: Certified Pharmacy Technician How long have you worked with Mac’s Hometown Pharmacies? I’ve been with Mac’s for 14 years! I was hired in 2011 after completing my rotation hours here as part of the pharmacy technician program—and I loved it from day one.
