Employee Spotlight: Rick Wilhoit, PharmD Director of DOL and Compounding Pharmacy Services How long have you been with Mac’s Pharmacy? I grew up in the family business—Mac’s Pharmacy was started by my dad, Mac, in 1989. I’m the oldest of four (Mike, Tim, and Elisa are my siblings), and I have memories all the way back
Employee Spotlight: Hamilton Borden, PharmD When you meet Hamilton Borden, one of the first things you notice is his steady presence and genuine care for people. Though he’s only been with Mac’s Pharmacy Townsend for a few months, Hamilton brings more than 15 years of pharmacy experience, a heart for teaching, and a passion for
Employee Spotlight: Faith Williams If you’ve ever met Faith Williams, you know she has a big heart, a deep love for helping others, and a resilience that’s hard to put into words. Faith has been part of the Mac’s Pharmacy family for four years, but her journey into pharmacy began long before she ever put
Employee Spotlight: Meet Mark Major, PharmD Retired U.S. Air Force. Pharmacist. Poppa. Distillery Owner. Hometown Hero. Mark joined the Mac’s family just two months ago as a pharmacist, but he’s spent his whole life serving others. Before that, he worked at Food City on West Broadway—but his path to pharmacy is anything but typical. He
Employee Spotlight: Tiffany Neeley Certified Pharmacy Technician | Mac’s Pharmacy – Oak Ridge If you’ve ever walked into Mac’s Pharmacy in Oak Ridge and been greeted by a warm smile, a kind word, or someone who remembers your prescription, your story, and maybe even your favorite candy—then you’ve probably met Tiffany Neeley. Tiffany has been
Employee Spotlight: Brenda Underwood Customer Service • Mac’s Pharmacy North Knoxville Also known as: “Mamaw Brenda” to about half of East Tennessee When you walk into Mac’s Pharmacy on Washington Pike, you don’t just get greeted — you get seen, remembered, and if you’re lucky, handed a sucker by the one and only Brenda Underwood.
Employee Spotlight: Katie Veal Pharmacy Technician | Mac’s Pharmacy – City Drug Meet Katie Veal, one of the newest Pharmacy Technicians at City Drug in Maryville. Katie brings a fresh, fun energy to the team—along with a whole lot of heart and hustle. Whether she’s answering phones, helping patients, or staying on top of prescriptions,
Employee Spotlight: Kathy Nolan, Certified Pharmacy Technician at Mac’s West Knoxville Name: Kathy Nolan Kathy grew up in Nashville and graduated from Western Kentucky University. She moved to Knoxville in 1992 to be closer to her parents and her sister, who’s a teacher at Tate’s School. Your Role: Certified Pharmacy Technician How long have you
Meet Jerry Sullivan — a hometown staple and a key member of the Mac’s Pharmacy family for the past eight years. Jerry was born and raised in Townsend, Tennessee, where his parents, Jean and Jerry Sullivan, owned the local Exxon station (The Townsend Shopping Center) for over 50 years. He attended Townsend Elementary, Walland Middle
Employee Spotlight: Ashley Hancock, Cpht Role: Certified Pharmacy Technician How long have you worked with Mac’s Hometown Pharmacies? I’ve been with Mac’s for 14 years! I was hired in 2011 after completing my rotation hours here as part of the pharmacy technician program—and I loved it from day one. What inspired you to work in
Employee Spotlight: Dylan Loland Name: Dylan Loland Role: Pharmacy Technician How long have you worked with Mac’s Hometown Pharmacies? I joined the team at Mac’s Townsend in November of last year. I moved back from Florida in 2023 to be closer to my parents, who live in Wears Valley. What inspired you to work in
Employee Spotlight: Morgan Campbell, Cpht Role: Pharmacy Technician How long have you worked for Mac’s Hometown Pharmacy?I graduated from Clinton High School and immediately enrolled in the Pharmacy Tech program at Roane State. I joined the team at Mac’s Oak Ridge as soon as I completed my training, and have been here for 10 months.
