The South’s LTC Pharmacy for Assisted Living & Memory Care
Local, high-touch medication management and packaging with fast, reliable support
- Regional Team based in Atlanta, GA
- Facility-Grade Packaging
- MAR/EHR Friendly
- Regional Team based in Atlanta, GA
- Facility-Grade Packaging
- MAR/EHR Friendly
Comprehensive LTC Pharmacy Solutions for Facilities
We deliver reliable, facility-focused pharmacy services designed to make med-pass simpler, transitions smoother, and operations less stressful.
Med-Pass Ready Packaging
Strip/blister packs designed for accuracy.
Cycle Fills & Change-Order Handling
Fewer errors, faster adjustments.
Reliable Deliveries with SLAs
Consistent schedules, no missed drops.
Pharmacist Consults
Guidance for staff and providers.
MAR/EHR Compatibility
Integration with your existing systems.
After-Hours Support
Help when you need it most.
Provider Coordination
Seamless communication with prescribers.
Quality Assurance
Ongoing audits for compliance and safety.
A Proven Onboarding Process
Switching pharmacies shouldn’t disrupt your residents or overwhelm your staff. Our onboarding process is structured, tested, and designed to keep your workflows intact from day one.
Step 1: Discovery Call
- Discuss your facility’s current setup and challenges.
- Define goals for a smoother pharmacy partnership.
Step 2: Formulary & Onboarding Plan
- Collaborative plan tailored to your residents and staff.
- Customized formulary recommendations and supply setup.
Step 3: MAR/EHR Setup & Training
- Seamless integration with your existing systems.
- Staff training sessions to ensure everyone is comfortable.
Step 4: Go-Live with QA Checkpoints
- Transition residents without med-pass disruption.
- Ongoing QA and pharmacist check-ins for smooth operations.
“Most facilities go live within a few weeks, depending on size. Our operations team ensures every step is guided and every question answered.”
Your Local LTC Pharmacy Partner
National chains can’t match the responsiveness of a local team. With a physical presence in Atlanta, Mac’s Pharmacy provides:
- On-site support for faster issue resolution.
- Real relationships with your staff and administrators.
- Invitations to meet in person at our Atlanta shop.
Instead of waiting on hold with an out-of-state call center, you’ll know your local pharmacy team by name — and they’ll know your facility’s needs inside and out.
Work Directly With
Dr. Melissa Blackburn
Dr. Blackburn is the Director of LTC Pharmacy at Mac’s Atlanta. With deep experience in long-term care operations, she ensures every partner facility receives consistent, compliant, and survey-ready support.
Proven Reliability for Facilities in the Southeastern US.
Our reputation is built on operational excellence and consistency. We focus on metrics that matter most to facilities:
99%
on-time delivery rate across Atlanta metro.
<2 hours
average response time for order changes.
Smooth transitions
for facilities ranging from 20 to 200 beds.
Frequently Asked Questions
Have questions about compounding? Here are answers to the ones we hear most often.
Who chooses the pharmacy for our facility?
The decision is made by facility leadership in coordination with providers. We’ll walk you through every step to ensure a smooth transition.
How do transitions work?
Our onboarding team manages formulary reviews, resident record transfers, and MAR/EHR setup, so you can continue med-passes without interruption.
What’s the billing process?
We work directly with facilities and residents’ providers to establish billing responsibilities. Our team will outline options upfront.
Which service areas do you cover?
We serve the greater Atlanta metro area and surrounding communities. Please contact us to confirm if your facility is within our radius.
Do you help during state surveys or audits?
Yes. Our pharmacists provide documentation, support, and readiness checks to ensure your facility meets regulatory requirements
Visit Us in Georgia
- Office Hours
Monday – Friday
9:00am – 5:00pm
- Our Address
1351 Oakbrook Drive, Suite 110, Norcross, GA 30093
- Get In Touch
(865) 945-4441 [email protected]
- Delivery Radius
Serving Oak Ridge + nearby communities
Ready to Simplify Your Facility’s Pharmacy Partnership?
Let’s make your pharmacy operations easier, more reliable, and fully supported. Whether you’re exploring a new partner or ready to make a change, our team is here to help.